We want you to love your gear. If not, we’ll make it right.
Return Window: 30 days from delivery. Items must be unused, in original packaging, with tags.
Start a Return/Exchange: Visit https://returns.richcommerce.co/return/new?c=guardianbaseball or contact support with your order number.
Refunds
• Refunds are issued to the original payment method.
• Allow 3–5 business days after we receive your return for processing.
• Depending on your bank or card issuer, funds may take up to 10 business days to appear in your account.
Return Shipping
• Domestic Orders: Guardian Baseball pays for return shipping.
• International Orders: Customer pays return shipping, duties, and fees.
• Original shipping fees are non‑refundable.
Exclusions
• Final-sale items, worn/used gear, and customized products are non-returnable unless defective.
• Unauthorized returns may be refused.
Damaged or Incorrect Items
Contact us within 7 days of delivery with photos. We’ll repair, replace, or refund as needed.
